I am posting a book review of one of the best books I ever read on the subject of negotiation. It is also a great guide to effective communicators in all areas. Listen to the following review and check out all of Chris Voss' videos and resources. GO to his blog page https://blog.blackswanltd.com/the-edge and sign up for the "Black Swan" newsletter.
https://www.youtube.com/watch?v=QIRk382yJm4
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