What do you say online that you won't usually say in person? Social media has a level of protection or at least separation that is missing in face-to-face conversation. As a result, we tend to be more direct and confrontational than we would be otherwise.
Well, does the same thing apply when you are on a voice call? How about a video call? Different behavior or not? Still, it is direct person to person but still lacks that physical presence. Maybe it's the fear of physical violence or that you can't runway as you can hang up or disconnect as with the aforementioned situations. The fight or flight syndrome is a reality in both. But one is harder to extricate and disengage.
Think about your confrontations and how they differ and why.
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